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ECM comprises a number of technologies that enable the ECM practices and are implicit in an ECM initiative; See the below diagram of the technologies that should be considered for ECM. Those responsible for ECM within the organisation should have a clear understanding of the ECM technologies. |
| Component content management |
Component content management is the management of all documents at a component level. |
| Records management |
Records management is the management of any document that has been formally classified as a record. |
| Document management |
Document management is the management of all documents. |
| Archive |
Archive is the long term storage of content with a reduced footprint in a compliance format |
| Email management |
Email management is the management of all emails. |
| Digital asset management |
Digital asset management is the management of any rich media. |
| Web content management |
Web content management is the management of all content which is resides on a website. |
| Scanning |
Scanning is the capture of paper documents to enable their conversion into a digital form. |
| Eforms |
Electronic forms are a means of collecting user and system generated information in digital form. |
| Output |
Output is the transformation of information from one format to another. |
| Search |
Search is to enable the finding of content. |
| Workflow |
Workflow is the processing of content. |
| Metadata management |
Metadata management is the management of all metadata associated with content. |
| Digital rights management |
Digital rights management is to enable the securing of content when outside of the firewall. |
| Collaboration platform |
Collaboration platform is to enable the sharing of content. |
| Portal |
Portal is a dedicated environment where users interact with content.
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