Operations

• Problem

  Lack of audit control and process efficiency with incoming post

  Solution

  Implement an Intelligent Enterprise capture solution as part or addition to a broader transactional content management solution to allow intelligent capture of data and validation from incoming post and process accordingly.

• Problem

  Backlog of existing files, no storage space and involved process connected with retrieval of such files

  Solution

  Consultancy; Undertake a document audit and develop a structured document centric strategy for existing and new documentation within the organisation.

  Technology; Implement a Document Management and back scanning solution that ensures all documentation is digitally archived and available at the touch of a button by anyone with the correct authority.

• Problem

  Lack of control and visibility around critical HR processes

  Solution

  Consultancy; Understand current HR strategy; Carry out an audit of existing official company documentation; Undertake a business analysis engagement to map out current HR processes and company policies; assist with selection of BPM solution or dedicated HR solution.

  Technology; Implement a BPM solution with document management to take all new employees through the on-boarding process, providing access to policies and procedures and other official company documentation at key steps. Augment the solution with eforms, to allow employees to submit holiday requests and fill out timesheets online, with back end integration with the company's ERP.

• Problem

  un governed people and content which is not compliant

  Solution

  Adopting an end to end Information Governance program supported by new software and consultancy services will ensure the management of corporate information throughout the entire lifecycle - from creation through to deletion, companies can enjoy a more effective and compliant process saving on litigation and bad press and the associated negative effect on the corporate share price.